Extra Ambassadors on town centre beat

One Maidstone’s BID Ambassadors are already a familiar sight around our town centre streets, supporting Kent Police and businesses with incidents of anti-social behaviour and responding to radio calls.

From Monday 15th June, as retail footfall increases with the re-opening of non-essential retail, they’ll be joined by a team of an additional four temporary Ambassadors.

The One Maidstone Business Improvement District  is bringing in these new hosts to act as meet and greet staff, in order to help members of the public understand the new Covid secure measures that are in place, and to act as a point of contact for store staff. They will be monitoring the town centre to identify ‘hot spots’ and note issues that may arise, the intelligence for which One Maidstone can feed back to the relevant Council authority or Kent Police colleagues.

One Maidstone BID Manager Ilsa Butler explains the new scheme:

‘The introduction of our One Maidstone BID Ambassadors has been a great success, and we know that town centre businesses find their presence reassuring and helpful in dealing with matters such as shoplifting, and in supporting Kent Police with incidents of anti-social behaviour.

As stores re-open, and businesses and members of the public find themselves having to adapt to new ways of working and shopping, we felt that augmenting our Ambassador service with a street team of temporary meet and greet hosts will add more of a visible presence of assistance. The team will be able to help the public and stores understand new town centre layouts, social distancing practices and monitor any issues that may arise and outside areas that become too congested. This information can be relayed to both the public, businesses and our partner agencies such as Kent Police, KCC and MBC, who can then take the appropriate action if necessary.

Our regular team of Ambassadors will be carrying out their normal duties as usual, and we thank them for their service during this unprecedented time.’

The permanent One Maidstone BID Ambassador team will be undertaking their regular patrols and roles, whilst observing social distancing measures themselves.

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